A group of people take part in a guided tour of an art gallery. In the background are four framed round paintings, depicting historical or religious scenes. The visitors, some with audio guide systems, pay attention to a guide who gesticulates while explaining the works. A woman in the centre holds a supraGuide MULTI device, demonstrating its tour guide functionality in a cultural setting.

Discover our tourGuides

tonwelt tourGuide PLAY devices in red and black. Designed for guided tours, they feature a digital display on the top showing the active channel and simple controls on the front for channel selection and volume adjustment. Their compact and functional design makes them easy to handle during group experiences.
tonwelt tourGuide GO devices in red and black. Both feature a digital display that shows information such as the selected channel and battery status. Equipped with front buttons for volume control and channel change, the black model includes an integrated antenna for improved connection. Designed for guided tours with reliable transmission technology and ease of use.
tonwelt tourGuide GO+ devices in red and black. Both feature a digital display showing the selected channel and battery level. Equipped with buttons for volume control and channel change, the red model includes a compact antenna, while the black model has a long antenna for longer range. Designed for guided tours with high quality communication and reliability.
tonwelt tourGuide AIR devices in red and silver. Both feature a digital display indicating the selected channel and battery status. Equipped with on/off and volume control buttons, the red model includes a compact integrated antenna, while the silver one has a fold-out antenna for wider coverage. Designed for guided tours and high quality wireless communication experiences.
tonwelt tourGuide TG-48 devices in silver colour, designed for guided tours and UHF wireless communication. On the left, the receiver with a digital display showing the selected group, channel and frequency. On the right, the transmitter, equipped with a fold-out antenna for greater range. Both include circular touch controls for volume adjustments and settings, and offer high quality audio for group experiences.

The tourGuide PLAY is a practical and easy to use digital group guiding system. Its intuitive operation, high reliability and long service life make it a very dependable companion for any situation.

At just under 44 g, the tourGuide PLAY is refreshingly light. Its particularly low latency of only 22 ms enables virtually delay-free transmission. With up to 110 available channels and a range of 120 meters, this system ensures that you’ll always stay in touch with your group.

Especially practical: its optional sync-kit can set several devices to the target channel simultaneously, in no time at all. tourGuide PLAY is the ideal system for city tours, travel companies and small to medium-sized museums looking for a simple, and above all practical, group guiding system.

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mediaGuides

with tour guide function

Two tonwelt supraGuide DIVA devices are displayed side by side, highlighting the tour guide function. The device on the left shows the setup screen, with options to select channels numbered 1 to 8 and connection buttons for groups and individual users. The device on the right shows the interface in tour mode, with an illustration of headphones and the number ‘1’, along with a background depicting a group of hikers in front of a mountainous landscape. Both devices bear the tonwelt logo at the bottom of the screen.
Two tonwelt supraGuide TOUCH devices, one black and one silver, display the tour guide function. The black device, on the left, features a display with a numeric keypad for selecting a channel, along with the start (play button) and cancel options (red button with an X). At the bottom, channel ‘1’ is indicated with a microphone icon. The silver device, on the right, displays a message saying: ‘You have joined a guided tour on channel 1’, accompanied by a group icon in the centre and the Spanish flag on the right. Both devices include the tonwelt logo at the bottom.
Two supraGuide MULTI devices from tonwelt, one black and one silver, illustrate the tour guide function. The black device on the left shows the message ‘Please press a number’ on its display, while the silver device on the right shows ‘group tour on channel 1’ together with the Spanish flag. Both devices have a backlit keypad with large numbers and tactile Braille symbols, as well as buttons for play/pause, volume adjustment and control. The tonwelt logo appears at the bottom of the displays.

The supraGuide DIVA media guide features an integrated tour guide function that supports personal tours with a range of up to 150 metres and over 36 channels. Thanks to integrated real-time audio mixing, AV synchronisation and images, videos or augmented reality, the system offers a wide range of options for media support for live tours.

One highlight is the roaming mode, which temporarily enables visitor devices to be used as media guides for individual explorations. This is complemented by the visitor call-back function, which reminds guests of the next step in the group tour via a message.

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Our tourGuides

clear sound for your story

Group travel is all about sharing experiences. Whether at a museum, an industrial complex, or on a city tour by boat, bus, or on foot—interaction, diversity, and the exchange of information are what make group activities unforgettable. To keep your group focused while minimizing noise levels for other visitors, tonwelt’s group tour systems are indispensable. We are proud to offer a wide range of solutions for every need.

Thanks to their outstanding performance, our systems are regularly used for VIP tours at trade shows and international conferences, as well as by discerning tourism providers.

A group of visitors listen attentively to a guide explaining a museum exhibition. On the wall in the background, there are texts in several languages, black and white photographs, and historical documents that are part of the exhibition. The guide uses a tourGuide GO transmitter to interact with the group. Visitors stand in a semicircle, observing the presentation and examining the details on display. The lighting is soft, creating a calm atmosphere focused on the educational experience.
A group of six individuals sitting outdoors in a dilapidated, graffiti-covered urban courtyard during a city guided tour. Each person is wearing a wireless audio guide earpiece and a lanyard with a tour device, including one marked "TourGuide GO." They are dressed in casual jackets and appear to be attentively listening. The background features weathered walls, cracked plaster, exposed wiring, and barred windows, highlighting the raw, historic, and artistic charm of the location. The scene captures a cultural exploration and immersive storytelling experience.Two smiling people use tourGuide GO devices from tonwelt during a guided outdoor activity. Each person is wearing a red tourGuide GO receiver with headphones, connected by a red cord. The scene is set against the backdrop of an urban space with modern buildings and a terrace.A group of three women take part in a cultural tour of the city, using the ‘TourGuide TG-48’ audio device. The woman in the foreground wears a straw hat, braided hairstyle and navy blue jacket, and holds the TG-48 device attached to a lanyard that reads ‘tonwelt.com’. Another woman, with blonde hair and a denim jacket, stands next to her, while the tour guide in the background points towards a historic building with a headset microphone. The setting includes grandiose architectural elements, such as stone columns, which emphasise an educational and immersive tourist experience.A male guide with a headset microphone leads a group tour inside, using the ‘TourGuide GO’ system. The guide, dressed in a dark suit, gesticulates animatedly while explaining a point to the audience. The group is made up of attentive people wearing lanyards with audio devices and listening attentively. Prominent among the participants are a woman in a pink blazer with gold buttons and another in a grey dress, both holding their devices. The setting appears to be an art gallery or museum, with a large abstract painting in the background, creating an atmosphere of cultural engagement and learning.
A group of visitors listen attentively to a guide explaining a museum exhibition. On the wall in the background, there are texts in several languages, black and white photographs, and historical documents that are part of the exhibition. The guide uses a tourGuide GO transmitter to interact with the group. Visitors stand in a semicircle, observing the presentation and examining the details on display. The lighting is soft, creating a calm atmosphere focused on the educational experience.
A group of six individuals sitting outdoors in a dilapidated, graffiti-covered urban courtyard during a city guided tour. Each person is wearing a wireless audio guide earpiece and a lanyard with a tour device, including one marked "TourGuide GO." They are dressed in casual jackets and appear to be attentively listening. The background features weathered walls, cracked plaster, exposed wiring, and barred windows, highlighting the raw, historic, and artistic charm of the location. The scene captures a cultural exploration and immersive storytelling experience.
Two smiling people use tourGuide GO devices from tonwelt during a guided outdoor activity. Each person is wearing a red tourGuide GO receiver with headphones, connected by a red cord. The scene is set against the backdrop of an urban space with modern buildings and a terrace.
A group of three women take part in a cultural tour of the city, using the ‘TourGuide TG-48’ audio device. The woman in the foreground wears a straw hat, braided hairstyle and navy blue jacket, and holds the TG-48 device attached to a lanyard that reads ‘tonwelt.com’. Another woman, with blonde hair and a denim jacket, stands next to her, while the tour guide in the background points towards a historic building with a headset microphone. The setting includes grandiose architectural elements, such as stone columns, which emphasise an educational and immersive tourist experience.
A male guide with a headset microphone leads a group tour inside, using the ‘TourGuide GO’ system. The guide, dressed in a dark suit, gesticulates animatedly while explaining a point to the audience. The group is made up of attentive people wearing lanyards with audio devices and listening attentively. Prominent among the participants are a woman in a pink blazer with gold buttons and another in a grey dress, both holding their devices. The setting appears to be an art gallery or museum, with a large abstract painting in the background, creating an atmosphere of cultural engagement and learning.
A group of visitors listen attentively to a guide explaining a museum exhibition. On the wall in the background, there are texts in several languages, black and white photographs, and historical documents that are part of the exhibition. The guide uses a tourGuide GO transmitter to interact with the group. Visitors stand in a semicircle, observing the presentation and examining the details on display. The lighting is soft, creating a calm atmosphere focused on the educational experience.
A group of six individuals sitting outdoors in a dilapidated, graffiti-covered urban courtyard during a city guided tour. Each person is wearing a wireless audio guide earpiece and a lanyard with a tour device, including one marked "TourGuide GO." They are dressed in casual jackets and appear to be attentively listening. The background features weathered walls, cracked plaster, exposed wiring, and barred windows, highlighting the raw, historic, and artistic charm of the location. The scene captures a cultural exploration and immersive storytelling experience.
Two smiling people use tourGuide GO devices from tonwelt during a guided outdoor activity. Each person is wearing a red tourGuide GO receiver with headphones, connected by a red cord. The scene is set against the backdrop of an urban space with modern buildings and a terrace.
A group of three women take part in a cultural tour of the city, using the ‘TourGuide TG-48’ audio device. The woman in the foreground wears a straw hat, braided hairstyle and navy blue jacket, and holds the TG-48 device attached to a lanyard that reads ‘tonwelt.com’. Another woman, with blonde hair and a denim jacket, stands next to her, while the tour guide in the background points towards a historic building with a headset microphone. The setting includes grandiose architectural elements, such as stone columns, which emphasise an educational and immersive tourist experience.
A male guide with a headset microphone leads a group tour inside, using the ‘TourGuide GO’ system. The guide, dressed in a dark suit, gesticulates animatedly while explaining a point to the audience. The group is made up of attentive people wearing lanyards with audio devices and listening attentively. Prominent among the participants are a woman in a pink blazer with gold buttons and another in a grey dress, both holding their devices. The setting appears to be an art gallery or museum, with a large abstract painting in the background, creating an atmosphere of cultural engagement and learning.

Group travel is all about sharing experiences. Whether at a museum, an industrial complex, or on a city tour by boat, bus, or on foot—interaction, diversity, and the exchange of information are what make group activities unforgettable. To keep your group focused while minimizing noise levels for other visitors, tonwelt’s group tour systems are indispensable. We are proud to offer a wide range of solutions for every need.

Thanks to their outstanding performance, our systems are regularly used for VIP tours at trade shows and international conferences, as well as by discerning tourism providers.

read more
Aerial view of a square paved with geometric patterns of grey tiles, where several people are distributed in small groups or walking individually. Some individuals appear to be observing something, while others are in motion, creating a dynamic scene in daylight.

tourGuide charger

Charge, carry, set up

A tourGuide Charger case designed to carry, charge and organise tourGuide PLAY devices. In the image, it is seen to include multiple compartments that accommodate the receivers (coloured red), arranged in an orderly fashion. A compact, detachable charger is also shown next to one of the receivers, highlighting its recharging functionality. Ideal for facilitating the logistics of guided tours.
The tourGuide Charger TG-48 is a storage and charging system designed specifically for tourGuide GO devices. Pictured here are two rugged aluminium cases with padded interiors, each capable of efficiently organising and charging up to 48 devices. In addition, separate charging docks are included for more compact or custom configurations. Ideal for managing large groups on guided tours, offering ease of transport and protection for devices.

The charging cases for tourGuide PLAY, GO, GO+ and tourGuide AIR are available with 12 or 35 slots and offer a practical solution for charging, transporting and storing. While the devices are safely stored, charging takes place in the case's dedicated charging slots - no separate infrastructure is required. The robust construction protects devices during transport and helps keep things organised when stored.

Their compact design makes them easy to carry and use on the move. The chargers are particularly handy when used with the Sync-Kit. This allows all the units in the charging case to be set to the desired target channel in a single operation. Ideal for quick and flexible use in different locations or when managing different groups.

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Best technology

deserves outstanding content

Technology alone is not enough to convince! It is the interplay of creative content that inspires and informs and that can be staged in a special way using outstanding technology.

As a full-service provider, we offer you consulting, concept and realisation all from a one-stop shop. Enjoy high-quality content with a long lifespan that will inspire your visitors: Through exciting storytelling, outstanding voices, excellent sound quality and creativity that appeals to every visitor group.

contact us for your next project
A young man standing in the exhibition ‘The Viking Sorceress’ at the National Museum in Copenhagen. The person is wearing our supraGuide SPHERIC audio guide which has a bright LED light, a striped white shirt with short sleeves and a backpack. His arms are crossed and he looks pensive as he looks at the exhibition. The blurred background shows display cases with illuminated artefacts, vibrant purple and orange lighting effects, and a figure in the distance wearing a striped shirt and carrying a handbag. The atmosphere conveys a modern, immersive museum experience.
A visitor to La Cité du Vin interacts with an exhibition of illuminated and coloured cylindrical objects arranged on a table. The person uses a supraGuide TOUCH device to enhance the experience, probably by accessing information or audio related to the exhibition. The vibrant reds and purples of the exhibition, combined with the immersive atmosphere of the museum, create a sensory-rich environment dedicated to the culture and history of wine.A group of people participate in a guided tour using the tourGuide GO system, looking closely at a wall display of photographs, text and visual content in a museum or exhibition. Participants wear receivers that allow them to listen to the guide's commentary as they explore the exhibition. The environment suggests an interactive and informative experience, facilitated by the compact and easy-to-use tourGuide GO devices.Two visitors at the Pilsner Urquell Experience in Prague engage with an interactive exhibit, holding a jar of grains as part of the beer-making process. Both wear supraGuide SPHERIC headphones, which provide an immersive audio-guided tour. The warmly lit background highlights elements of brewing history and culture, enhancing the hands-on educational experience.Visitors explore the exhibitions of the Dokumentationszentrum Flucht, Vertreibung, Versöhnung in Berlin, which tells the story of displacement, flight and reconciliation. The room features modern display cases with historical objects, photographs and documents. The design is enhanced by natural light filtering through blue-tinted curtains, creating a calm and reflective atmosphere.
A young man standing in the exhibition ‘The Viking Sorceress’ at the National Museum in Copenhagen. The person is wearing our supraGuide SPHERIC audio guide which has a bright LED light, a striped white shirt with short sleeves and a backpack. His arms are crossed and he looks pensive as he looks at the exhibition. The blurred background shows display cases with illuminated artefacts, vibrant purple and orange lighting effects, and a figure in the distance wearing a striped shirt and carrying a handbag. The atmosphere conveys a modern, immersive museum experience.
A visitor to La Cité du Vin interacts with an exhibition of illuminated and coloured cylindrical objects arranged on a table. The person uses a supraGuide TOUCH device to enhance the experience, probably by accessing information or audio related to the exhibition. The vibrant reds and purples of the exhibition, combined with the immersive atmosphere of the museum, create a sensory-rich environment dedicated to the culture and history of wine.
A group of people participate in a guided tour using the tourGuide GO system, looking closely at a wall display of photographs, text and visual content in a museum or exhibition. Participants wear receivers that allow them to listen to the guide's commentary as they explore the exhibition. The environment suggests an interactive and informative experience, facilitated by the compact and easy-to-use tourGuide GO devices.
Two visitors at the Pilsner Urquell Experience in Prague engage with an interactive exhibit, holding a jar of grains as part of the beer-making process. Both wear supraGuide SPHERIC headphones, which provide an immersive audio-guided tour. The warmly lit background highlights elements of brewing history and culture, enhancing the hands-on educational experience.
Visitors explore the exhibitions of the Dokumentationszentrum Flucht, Vertreibung, Versöhnung in Berlin, which tells the story of displacement, flight and reconciliation. The room features modern display cases with historical objects, photographs and documents. The design is enhanced by natural light filtering through blue-tinted curtains, creating a calm and reflective atmosphere.
A young man standing in the exhibition ‘The Viking Sorceress’ at the National Museum in Copenhagen. The person is wearing our supraGuide SPHERIC audio guide which has a bright LED light, a striped white shirt with short sleeves and a backpack. His arms are crossed and he looks pensive as he looks at the exhibition. The blurred background shows display cases with illuminated artefacts, vibrant purple and orange lighting effects, and a figure in the distance wearing a striped shirt and carrying a handbag. The atmosphere conveys a modern, immersive museum experience.
A visitor to La Cité du Vin interacts with an exhibition of illuminated and coloured cylindrical objects arranged on a table. The person uses a supraGuide TOUCH device to enhance the experience, probably by accessing information or audio related to the exhibition. The vibrant reds and purples of the exhibition, combined with the immersive atmosphere of the museum, create a sensory-rich environment dedicated to the culture and history of wine.
A group of people participate in a guided tour using the tourGuide GO system, looking closely at a wall display of photographs, text and visual content in a museum or exhibition. Participants wear receivers that allow them to listen to the guide's commentary as they explore the exhibition. The environment suggests an interactive and informative experience, facilitated by the compact and easy-to-use tourGuide GO devices.
Two visitors at the Pilsner Urquell Experience in Prague engage with an interactive exhibit, holding a jar of grains as part of the beer-making process. Both wear supraGuide SPHERIC headphones, which provide an immersive audio-guided tour. The warmly lit background highlights elements of brewing history and culture, enhancing the hands-on educational experience.
Visitors explore the exhibitions of the Dokumentationszentrum Flucht, Vertreibung, Versöhnung in Berlin, which tells the story of displacement, flight and reconciliation. The room features modern display cases with historical objects, photographs and documents. The design is enhanced by natural light filtering through blue-tinted curtains, creating a calm and reflective atmosphere.

Technology alone is not enough to convince! It is the interplay of creative content that inspires and informs and that can be staged in a special way using outstanding technology.

As a full-service provider, we offer you consulting, concept and realisation all from a one-stop shop. Enjoy high-quality content with a long lifespan that will inspire your visitors: Through exciting storytelling, outstanding voices, excellent sound quality and creativity that appeals to every visitor group.

read more
contact us for your next project

Oral History – Mayen Beckmann on “The Man in the Dark” by Max Beckmann at the HaF.

Some creatives from 

our studios

Hilti Art Foundation  - New formats in the media guide

Völklinger Hütte  - Exploring A UNESCO World Heritage Journey

Giant's Causeway  - Whispers of Stone: Walking on Basalt Columns

Kunsthalle Hamburger  - Introduction to the tour of French-German Impressionism

Zurich Art Gallery  - Henry Fuseli and the Essence of Dark Romanticism

Butler Gallery Kilkenny  - Creating space for contemporary art in wartime

BHS Corrugated  - Precise production at the Start of the Dry End

Some creatives from 

our studios

Oral History – Mayen Beckmann on “The Man in the Dark” by Max Beckmann at the HaF.

Hilti Art Foundation
New formats in the media guide

Where cultural heritage, industry, art and nature converge in a 7 km trail.

Völklinger Hütte
Exploring A UNESCO World Heritage Journey

The Geological Story of Giants Causeway

Giant's Causeway
Whispers of Stone: Walking on Basalt Columns

Exhibition view of ‘Impressionism – German-French Encounters’ at the Hamburger Kunsthalle.

Kunsthalle Hamburger
Introduction to the tour of French-German Impressionism

Exhibition view of “Wild at heart” at Kunsthaus Zürich

Zurich Art Gallery
Henry Fuseli and the Essence of Dark Romanticism

The Butler Gallery is one of the leading art galleries in Northern Ireland.

Butler Gallery Kilkenny
Creating space for contemporary art in wartime

Clip from the audio-video visitor tour for BHS Corrugated

BHS Corrugated
Precise production at the Start of the Dry End

Repair & Service

now with a new address

Do your audioguides, mediaguides or tour guides need repair or maintenance? We offer you comprehensive service to ensure long-term and sustainable use of your systems. Please download the following form, fill in the necessary information regarding any damages or required maintenance, and pack the devices securely before sending them to the following address:
 

tonwelt GmbH
Levetzowstr. 23 b-c
10555 Berlin
Germany
 

Devices sent without a completed form may experience delays in processing. If you have any questions, please contact us at: service@tonwelt.com

Organized set of smart lock components and repair tools, including circuit board, keypad, battery, and precision instruments, illustrating professional service and maintenance.
Organized set of smart lock components and repair tools, including circuit board, keypad, battery, and precision instruments, illustrating professional service and maintenance.
Organized set of smart lock components and repair tools, including circuit board, keypad, battery, and precision instruments, illustrating professional service and maintenance.

Do your audioguides, mediaguides or tour guides need repair or maintenance? We offer you comprehensive service to ensure long-term and sustainable use of your systems. Please download the following form, fill in the necessary information regarding any damages or required maintenance, and pack the devices securely before sending them to the following address:
 

tonwelt GmbH
Levetzowstr. 23 b-c
10555 Berlin
Germany
 

Devices sent without a completed form may experience delays in processing. If you have any questions, please contact us at: service@tonwelt.com

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Tour Guides

Expand

What is the difference between digital

and analog tourGuides?

Expand

Is there a group guiding mode available

for media guides?

Expand

How do tour guides ensure that these

systems work reliably?