Looking to enhance visitor experiences?tonwelt provides professional museum audio guides and multimedia tour solutions that enhance the visitor experience through interactive, multilingual, and accessible content.

Who can benefit from tonwelt solutions?

From museums, galleries and exhibition centers to immersive themed entertainment and companies, tonwelt solutions are designed for organizations that want to offer engaging, informative, and high-quality self-guided and guided tours.

Which content and formats are supported by tonwelt devices?

Depending on the device type, tonwelt devices support audio, video, and image content, as well as interactive features such as maps, quizzes, and augmented reality to create engaging visitor experiences. Please refer to the technical data sheet for detailed specifications.

Are guides available in multiple languages?

Yes, tonwelt audio and media guides are made for multilingual content with professional translations and voice-over content, including versions tailored for families and children, as well as accessible formats for visitors with special needs.

What is supraCMS and what possibilities does it offer?

supraCMS is the multiplatform Content Management System (CMS) that enables centralised management of multilingual, interactive tours. It offers features such as content editing and preview, maps and navigation, analytics, and content deployment.

Do you offer accessible solutions?

Yes, tonwelt guiding solutions include accessible features – depending on the device type and content production – such as Braille controls, audio description, sign language, high-contrast displays, and simplified language content.

tonwelt: From Audioguides to Immersive 3D Audio solutions

Q: Which supraGuide product is right for my exhibition?

Choosing the right solution depends on the type of your exhibition and your interpretation goals. From linear audio tours to interactive multimedia trails or immersive experiences, the right product is tailored to your specific requirements.

Q: Why are audio guides important for my exhibition?

Audio guides help communicate exhibition content effectively by structuring verified information, providing context, and embedding it within a coherent narrative. At the same time, they allow visitors to explore the exhibition individually and at their own pace.

Q: Can the devices play content in multiple languages?

Yes, tonwelt devices support an unlimited number of languages, language variants, as well as accessible formats, making them ideal for international audiences.

Visitors interacting in the DANCE! exhibition, using audio devices as they move through an immersive installation with beaded curtains and colorful decorative backdrops. Warm ambient lights and wall text that reads “Perception” enhance the focus on the sensory experience and connection to dance. Headphones and handheld devices are part of the guided experience of the show.

Discover our full range

hardware portfolio

Close-up of two tonwelt supraGuide ECO devices. Both models feature a compact and ergonomic design, with a screen at the top showing instructions and content. The device on the left has a black finish with a silver control button, while the one on the right features a red outline and a central control button in the same colour. Both include a numeric keypad with raised characters for accessibility and a Braille keyboard. Designed for museum guides, they offer intuitive navigation and personalised information content.

Close-up of two supraGuide MULTI devices from tonwelt, designed for multimedia experiences in museums and exhibitions. On the left, a model with a black housing, and on the right, one with a silver finish. Both devices include a colour screen at the top, which displays content-related images, and a large numeric keypad underneath, with Braille keyboard and tactile symbols to ensure accessibility for users with diverse needs. Designed for audio-visual guides, these devices combine functionality and modern design to enrich the visitor experience.

tonwelt supraGuide SPHERIC headphones in black. Designed for immersive experiences, they feature integrated controls on one side for adjusting volume and navigation. The ergonomic design features open speakers that do not touch the ears and comfortable over-ear stands that fit over the ears, optimising comfort, health and audio quality.

supraGuide S-LIGHT headphones by tonwelt in grey and black. This lightweight, ergonomic model is designed for high-quality listening experiences in cultural environments. It features open loudspeakers that do not touch the ears, comfortable over-ear support and integrated controls on one side for volume and navigation.

Two OPTIMA 6 devices from RSF, designed for audio guide functions. Both have digital displays with a simple and functional design. The device on the left features a green “OK” button and the “Pointer & Clicker” interface. The one on the right includes a numeric keypad along with additional controls for playback and navigation. Its compact and modern design is optimized to provide an intuitive and accessible experience in cultural and educational environments.

A classic audio guide with only 70g weight. The supraGuide ECO offers outstanding sound quality, intuitive operation, a long operating time and an excellent design.

tonwelt has developed the reliable supraGuide ECO for daily use in museums with very high visitor numbers. The extremely lightweight audio guide impresses with its award-winning design, excellent sound quality and user-friendly ergonomics for intuitive and fast operation. The audio-only guide is certified barrier-free and therefore equally suitable for all visitor groups. Thanks to the long battery life and the integrated RF/IR transceiver, content can be triggered automatically and audio tracks of videos can be played back lip-synchronously in multiple languages.

Go to supraGuide ECOGo to supraGuide ECO

Explore the complete

tonwelt ecosystem

30 supraGuide ECO devices in the process of charging, arranged in a tonwelt SupraCharger ECO 30 charger. The devices, compactly designed in shades of black and red with numeric keypads and displays, are placed vertically on individual bases that emit green and yellow LED lights to indicate the charging status. In the background, more units and charging stations can be seen in a well-lit environment.

Close-up of a triggerPoint S device, used for activation and detection systems in museum or cultural environments. The device features a compact design with a metal housing and a series of visible violet lights at its center, highlighting its infrared detection functionality. Mounted on a stand, the triggerPoint S faces downward, optimized for unobtrusive integration into interactive or automated exhibits.

A woman at the Mercedes-Benz Museum holds a tonwelt SupraGuide TOUCH device while looking at a historic vehicle on display. The car, with a three-wheel design and elements of polished metal and wood, is carefully illuminated on a white surface, highlighting its complex engineering and antique details. The device's screen displays interactive options related to the exhibition.

An iMac computer screen displays tonwelt's content management software, with a detailed interface for editing scenes in an audio guide system. In front, from left to right are lined up various devices, two smartphones, and tonwelt's supraGuide ECO, supraGuide DIVA supraGuide TOUCH and supraGuide MULTI devices in different colors (black, red and white). The screens of the devices feature an image of Leonardo da Vinci's “La Belle Ferronnière,” along with multimedia information and playback controls. The scene highlights tonwelt's integrated solutions for content management and playback in museums and exhibitions.

supraCharger DIVA charging, storage and content deployment station, designed for supraGuide DIVA in museum or tourist environments. Devices are lined up in rows, with displays indicating 75% charging and transfer progress. The sleek and functional black base organizes devices efficiently. Ideal for managing content and ensuring a smooth user experience.

Storage drawers designed to accommodate multiple tonwelt devices, neatly and efficiently organized. Each drawer contains rows of devices, ensuring practical and protected management. This system is ideal for environments such as museums, libraries or tourist facilities, where the use and recharging of devices is essential.

Our supraChargers are much more than simple charging stations. They fulfill several functions that make the daily handling of the guides much easier. In addition to safe charging and storage of the devices, this also includes providing the guides with the latest firmware and content updates.

With the help of supraCharger, the guides can be preset to one or more languages for larger groups or converted into a comprehensive group guidance system with just a few clicks. The intelligent charging stations can be networked stand-alone or cascaded with each other and are used for secure data transfer of usage and visit statistics to supraCMS - the multi-platform content management system for all supraGuides, PWA and native applications.

Two visitors look at exhibits in the museum during the DIVA exhibition in Rotterdam. They are wearing tonwelt's supraGuide SPHERIC headphones, allowing them to enjoy an immersive listening experience while exploring historical texts, photographs and costumes related to show business and fashion.

supraCMS

content management made matured

A Macbook and a media guide supraGuide DIVA are displayed side by side against a plain white background. The laptop is showing a screen from our tonwelt content management system application(supraCMS) with a content management interface, displaying various text fields, editing tools, and a menu on the left side. The supraGuide DIVA screen is playing the song "Bad Guy" from the artist Billie Eilish for the World music video exhibition in Völklinger Hütte. The supraGuide DIVA suggest a seamless integration between content management and media playback.

A Macbook and a media guide supraGuide DIVA are displayed next to each other in a white background. The laptop is showing a screen from our tonwelt content management system application(supraCMS) with a content management interface, displaying a floor plan from a Museum, some parameters, and a menu on the left side. The supraGuide DIVA screen is displaying an interface from the tour selection menu from Museum Reinhard Ernst.

A media guide supraGuide DIVA and a Macbook are displayed next to each other in a white background. The supraGuide DIVA screen is displaying an interface from the language selection menu from Porsche Museum, with 8 different languages and also easy language for kids. The laptop is showing a screen from our tonwelt content management system application(supraCMS) with a content management interface, showing some points of interest and their respective languages and a menu on the left side.

A Macbook, a media guide supraGuide DIVA and an iPhone are displayed next to each other in a white background. The laptop is showing a screen from our tonwelt content management system application(supraCMS) with a content management interface, showing the overview of the Points Of Interest from a Museum where visitors can bring their own devices. The supraGuide DIVA screen is displaying an interface from a Point of interest from Museum Reinhard Ernst, next to it, the iPhone is displaying the same information, so the users can notice how the content is displayed in different devices.

A Macbook and a supraGuide DIVA guide are displayed next to each other on a white background. The Macbook shows a screen of our tonwelt content management system application (supraCMS) with a content management interface, which displays an overview of the statistics of how many people have entered the museum per month and also in which language they use the audio guides. The supraGuide DIVA screen shows an interface to the welcome screen of the STIHL museum.

A Macbook and a media guide supraGuide DIVA are displayed next to each other on a white background. The Macbook shows a screen of our tonwelt content management system application (supraCMS) with a content management interface, which displays an overview of the content of a specific POI, editing tools and a menu on the left side. The supraGuide DIVA screen shows an interface to the same POI that is currently being edited in the supraCMS.

A media guide supraGuide DIVA and a Macbook are displayed next to each other on a white background. The supraGuide DIVA screen shows an interface to the same POI that is currently being edited in the supraCMS, which is a floor plan from the Museum Reinhard Ernst. The Macbook shows a screen of our tonwelt content management system application (supraCMS) with a content management interface, which displays an overview of the floor plan of the same exhibition but different floor, also editing tools and a menu on the left side.

tonwelt supraCMS is the centrepiece of our technology and your visitor tour. This is where you combine media to create exciting, multilingual visitor tours for all visitor groups and design tours that inspire. With digital storytelling, automatic triggering, the synchronisation of audio tracks to video clips on projections, the close integration of guides into the entire visitor journey and the option of integrating external content via web frames as well as the integration of indoor navigation, AR content and the unique scene editor, you can create visitor experiences on a whole new level. Benefit from a variety of innovative functions, such as the integrated visitor survey, live notifications for the guides, maps, tours and navigation options.

No matter which device you choose - audio guide, media guide, native apps or PWA: supraCMS is your central library for all your assets. Update the content of your devices on all platforms and benefit from the possibilities of the most powerful content management system for guided tours on the market.

Oral History – Mayen Beckmann on “The Man in the Dark” by Max Beckmann at the HaF.

Some creatives from

our studios

Hilti Art Foundation - New formats in the media guide

Völklinger Hütte - Exploring A UNESCO World Heritage Journey

Giant's Causeway - Whispers of Stone: Walking on Basalt Columns

Kunsthalle Hamburger - Introduction to the tour of French-German Impressionism

Zurich Art Gallery - Henry Fuseli and the Essence of Dark Romanticism

Butler Gallery Kilkenny - Creating space for contemporary art in wartime

BHS Corrugated - Precise production at the Start of the Dry End

Some creatives from

our studios

Oral History – Mayen Beckmann on “The Man in the Dark” by Max Beckmann at the HaF.

Hilti Art Foundation

New formats in the media guide

Where cultural heritage, industry, art and nature converge in a 7 km trail.

Völklinger Hütte

Exploring A UNESCO World Heritage Journey

The Geological Story of Giants Causeway

Giant's Causeway

Whispers of Stone: Walking on Basalt Columns

Exhibition view of ‘Impressionism – German-French Encounters’ at the Hamburger Kunsthalle.

Kunsthalle Hamburger

Introduction to the tour of French-German Impressionism

Exhibition view of “Wild at heart” at Kunsthaus Zürich

Zurich Art Gallery

Henry Fuseli and the Essence of Dark Romanticism

The Butler Gallery is one of the leading art galleries in Northern Ireland.

Butler Gallery Kilkenny

Creating space for contemporary art in wartime

Clip from the audio-video visitor tour for BHS Corrugated

BHS Corrugated

Precise production at the Start of the Dry End

A visitor seated on a purple bench engages with a supraGuide DIVA and headphones in front of a vibrant wall display. The infographic “Memory & Our Future / Memoria e futuro” visualises interconnected flows, echoing the Moneyverse exhibition’s fusion of history and high‑tech. The immersive setting highlights playful knowledge transfer through multimedia guidance and interactive scenography.

Night view of the Louvre Museum in Paris, with its iconic illuminated glass pyramid in the centre of the main square. The reflection in the water adds a dramatic and symmetrical effect, while the museum's historic facades, intricately illuminated, frame the scene. The dark sky enhances the contrast between the modern architecture of the pyramid and the classical elements of the building, highlighting the blend of history and modernity in one of the world's most iconic museums.

Multimedia installation at Völklinger Hütte, a UNESCO World Heritage Site. The industrial space, with its metallic architecture and weathered walls, houses several large-format projections showing film scenes and vibrant visual content. The projected images illuminate the dark floor, creating colourful reflections that contrast with the historic surroundings of the former steel plant. The exhibition fuses industrial heritage with contemporary artistic expressions.

A woman smiles as she engages with the "DIVA" exhibition at the Victoria and Albert Museum, wearing a supraGuide SPHERIC headset from tonwelt. The scene is illuminated with soft purple lighting, highlighting elements of the exhibition, including artwork and vibrant costumes in the background. The experience blends interactive technology with visual displays, immersing visitors in the glamour and cultural impact of iconic divas.

A couple sitting on the iconic hexagonal basalt columns at Giant's Causeway, Northern Ireland, enjoy the unique natural landscape. The man, wearing a red rucksack, points towards the horizon as he converses with the woman, who smiles while holding a device. Behind them, green hills and a cloudy sky frame the UNESCO World Heritage site, famous for its geological formation and connection to local legends.

Dive into the Moneyverse:

Moneyverse at Bern Kaiserhaus turns the history of money into an immersive high‑tech museum experience.

Latest news

Dive into the Moneyverse:

The Berner Kaiserhaus is home to “Moneyverse,” an innovative center dedicated to the culture of finance. Thanks to a collaboration between the Bern Historical Museum and the SNB, the history of money is transformed into an immersive experience. At the heart of this technical installation is the supraGuide DIVA.

April, 2026

Dive into the Moneyverse:

Case studies • 2 min read

Becoming Marilyn Monroe

With the supraGuide ECO, tonwelt supports the immersive exhibition in Zurich through a precisely guided audio layer. Narrative perspective, dramaturgy and spatial orientation work together, highlighting the potential of audio-based mediation in exhibition contexts.

Projects • 1 min read

Mediaguide Hilti Art Foundation

In close collaboration with the Hilti Art Foundation, a media guide is being created that combines information, associations and oral history – as a PWA and on site on supraGuide DIVA.

Case Studies • 1 min read

In the permanent inclusive exhibition at the Berlinische Galerie, two visitors stand closely in front of a large, detailed historical painting in an ornate gold frame. One of them uses a white cane and wears headphones, suggesting the use of an audio guide adapted for visually impaired audiences. The painting shows a public gathering with a statue and figures in formal attire, evoking a grand commemorative scene. The museum space is calm and well-lit, emphasizing accessibility and reflective engagement with the art.

Inclusive audio experience at Berlinische Galerie with supraGuide DIVA

The Berlinische Galerie holds a special position in Berlin's extensive museum landscape: Due to the high number of internationally renowned artists who have lived in Berlin - especially in the last 100 years - the collection is both an art-historical portrait of the city and a reflector of the significance of art for and by Berlin. For the permanent exhibition, tonwelt is creating an accessible media guide with automatic triggering and an integrated screen reader.

Website • 2 min read

A man with dark, wavy hair and a goatee crouches beside a large vintage film camera mounted on a sturdy tripod. He wears a striped, long-sleeve shirt and a wristwatch, and peers intently through the camera's viewfinder as he prepares a shot. The camera has multiple lenses and detailed adjustment dials. A metal dolly platform holds the setup, with a coiled cable and a rolled-up script or notes resting nearby. Another person stands partially visible in the background, contributing to the busy atmosphere of a film set.

DFF Frankfurt/Main - Entfesselte Bilder

For the exhibition 'Entfesselte Bilder' the DFF Frankfurt is using the supraGuide ECO with audio-video synchronisation for the first time. The audio guide makes it possible to experience the uncut film sequence as a cinematic practice.

Case studies • 2 min read

Visitors engage with the “Food Sound” exhibition in Trento, seated around a warmly lit table beneath a glowing pink neon sign that reads “Food”. They wear headphones connected to the supraGuide SPHERIC system, experiencing an immersive audio installation. The foreground shows two more participants, bathed in blue lighting and also wearing headsets, interacting with touch displays. The contrast between the yellow and blue lighting zones highlights the multisensory design of the exhibit.

Immersive 3D audio experience at Trento's MUSE, Italy

tonwelt enhances the multi-sensory exhibition Food Sound at MUSE Trento with our supraGuide SPHERIC, letting visitors explore how sound influences taste and food perception through dynamic soundscapes and interactive experiences.

Case studies • 4 min read

A wide-angle view of Schönbrunn Palace in Vienna, Austria, captured at dusk with warm lights illuminating its Baroque façade. The expansive cobblestone courtyard in the foreground leads to the grand central section of the palace, while the sky glows with soft purple and pink tones. A few visitors are scattered across the square, enhancing the serene and majestic ambiance of this historic UNESCO World Heritage Site.

New audio & media guides at Schönbrunn Palace & the Sisi Museum

Schönbrunn Palace, Hof Palace and the Sisi Museum have expanded their educational programme with a total of more than 3,300 supraGuide ECO & DIVA audio and media guides. They take visitors on an exciting and informative journey through Austria's royal history. Explore impressive frescoes, magnificent galleries and immerse yourself in life at the court of Emperor Franz and Empress Sisi.

Case studies • 2 min read

A visitor to the Nationalmuseet in Copenhagen looks at an immersive art installation featuring a huge stylised white face, surrounded by deep red flowers and a metal vase on the floor. The dim lighting and warm tones create a mysterious and evocative atmosphere. The visitor, equipped with tonwelt's supraGuide SPHERIC headphones, seems to be enjoying a multi-sensory experience in this unique exhibition that combines art, history and technology.

Immersive sound at Nationalmuset Copenhagen

tonwelt, a leading full-service provider of interactive visitor guiding systems, has announced that it has deployed its all-in-one supraGuide SPHERIC audio guide at the new exhibition, The Viking Sorceress at the National Museum of Denmark in Copenhagen...

Social media • 2 min read

A classical oil painting portrait of a man with curled, shoulder-length gray hair and a solemn expression. He wears a voluminous, dark velvet robe over metallic armor, and a large, soft, beret-like hat adorned with a delicate trim. A single pearl earring hangs from his left ear. The lighting emphasizes the texture of his skin and fabrics, casting gentle shadows against a muted, dark background. The painter’s attention to detail suggests a style reminiscent of 17th-century European portraiture.

tonwelt creates audio content for the Rembrandt exhibition at the Kurpfälzisches Museum Heidelberg

For the exhibition Auf Rembrandts Spuren tonwelt has developed audio content in two languages, German and English. Visitors can immerse themselves in Rembrandt's profound influence on Dutch art through engaging and informative audio that delves into his masterpieces and explores his impact on the Golden Age of the Netherlands.

Case studies • 2 min read

MRE - Move and Make, Helen Frankenthaler

The MRE presents Move and Make, a special exhibition on the work of American artist Helen Frankenthaler. Visitors can explore the artistic process using audio content in German and English on the supraGuide DIVA and as an app for Android and iOS.

Case studies • 2 min read

Repair & Service

now with a new address

Do your audioguides, mediaguides or tour guides need repair or maintenance? We offer you comprehensive service to ensure long-term and sustainable use of your systems. Please download the following form, fill in the necessary information regarding any damages or required maintenance, and pack the devices securely before sending them to the following address:

tonwelt GmbH
Levetzowstr. 23 b-c
10555 Berlin
Germany

Devices sent without a completed form may experience delays in processing. If you have any questions, please contact us at: service@tonwelt.com

Organized set of smart lock components and repair tools, including circuit board, keypad, battery, and precision instruments, illustrating professional service and maintenance.

tonwelt GmbH
Levetzowstr. 23 b-c
10555 Berlin
Germany

Devices sent without a completed form may experience delays in processing. If you have any questions, please contact us at: service@tonwelt.com

tonwelt GmbH
Levetzowstr. 23 b-c
10555 Berlin
Germany

Devices sent without a completed form may experience delays in processing. If you have any questions, please contact us at: service@tonwelt.com

Why are audio guides important

for my exhibitions?

Audio guides offer structured storytelling, enabling visitors to explore exhibitions at their own pace and enhancing engagement. They offer curated and verified content in different languages and provide services for visitors with special needs. They can encourage visitors to view artworks from a particular perspective or highlight specific questions and discussions. Furthermore, they can convey statements by artists or curators.

Can the devices play content

in multiple languages?

Yes, tonwelt devices support hundreds of languages and accessible formats.

Which supraGuide product is right

for my exhibition?

ECO is ideal for simple audio tours, while DIVA offers multimedia and interactive features. Choose supraGuide SPHERIC for audiophile storytelling or immersive exhibitions. All supraGuides can also be equipped with an automatic trigger.